Brand new tracker plus crashing frequently

Hey @jiggle.mac welcome to Backstage :partying_face:.
Sorry to hear that you are having issues :people_hugging:.

My suggestion would be trying to flash the firmware once more.
You can find the latest version here:

One annoying bug to look out for (that is going to be fixed with the next update) is a synth related issue. Check here:

If it still crashes a lot, there is a couple things you could try:

  • Power it from a different outlet or try a different USB cable if you have one
  • Try using a regular phone charger (the Tracker is very power friendly) or a USB Powerbank. Could even be your notebook or computer.

If none of that helps, get in touch with customer support. They’ll take good care of you then. :heart:

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