same issue with my amd pc, play+ not shown in devices or detected by reaper no matter how connected. ( ryzen 7 2700x ,x470 asus MB) but no issue with my amd laptop(ASUS X513IA- ryzen 7 4700U)
I also have this issue - Tracker Mini. I also have AMD on x570 board and can confirm that the trick with powered hub works. Is there a chance it will be fixed with firmware update?
That being said I would like to point that the fact that for 8 days noone from support wouldnât even said âGot your ticket, give me timeâ is just sad 
Thats weird. They re always very responsive and quick in replying to me. 
Iâm also a bit amazed since my previous ticket from 2021 was answered in about an hour, while this time it was eight days (Iâve provided two updates with my findings). Maybe just something didnât clicked in a bug tracker 
Same for me: If plugged directly into computer, it doesnât get recognised. Via USB hub (powered) all works just fine.
AMD Ryzen⢠5 5600X
ASRock A520M-ITX/ac
Ubuntu 23.10
Silly thing is i dont need to power it.
A passive hub works just as fine
Having the same issue with my AMD Ryzen 7 7840HS device doesnât sow up and a message pops up saying that the USB device is not working properly. Tried a powered and an unpowered hub but neither worked
After updating from 1.01 to 1.1 firmware it now appears in asio4all
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