the tracker seems to randomly corrupt the workspace project. It can happens randomly on several projects. When it happens the tracker is not freezing : I can still navigate trough the user interface. But when I press play I can hear that some of the samples are replaced with others ones / I can’t save or export anything (song / pattern / .it …) / the tracker cannot be powered off with the power button (I have to unplug it). As soon as I try to power it on it’s stuck on loading.
I can bypass the issue by removing the workspace folder on the sd card but I loose everything that wasn’t saved previously.
Hi
I’ve some updates.
I don’t know if I’m the only one dealing with this bug but This issue arrives more and more often (now its like almost every hours).
And that makes my tracker plus almost unusable.
(I now use it on all my main composition tool so it is very inconvenient)
I have noticed that when the bug occurs, all the project samples goes wild :
Sometimes when I achieve to open a new project I don’t have all the samples (like I only have 10 sample over 25) or it can load sample from the last project, and sometimes I don’t have any of them …
The name of the patterns can be displayed sometimes, and sometimes not.
I used to think that the bug was damaging my projects (if I wasnt trying to save them as the bug occurred) but now, I some doubts.
@miropoly you closed the first thread on that issue. So here are maybe a bit more information about the bug. And on the last thread @Sandroid told to upload corrupted workspace to see what was happening, what I’ve done here.
I don’t know if the polyend team is aware of that bug, and if I’m the only one to face it, but I can face small issue and wait to the next update, but I can’t work with this one.
I hope this could help and If you have any questions dont hesitate to reach me !
Ps : I just had the bug once again and I realized that sometimes I don’t have any workspace folder when I put the SD card on my computer to remove the damaged workspace folder. So I’ve to find an old one to that works to make the tracker+ work again.
Hi,
my tracker plus has the same problem. If i load a project there are some paaterns and samples from the projects i worked before left.
I miss Instruments in the projects, especially slice points and so on.
Is there a solition or do i have to send my tracker plus back?
Sorry that you have issues. The first thing you should try is to replace the sd card, mostly that’s the culprit and an easy fix.
Your problem sounds like a corrupt workspace folder / file system errors caused by a faulty memory card.
Edit: and just to be sure, use a appropriate power supply, those issues can also be caused by underpowering the device. the original power supply or anything with min 1.5A should be good enough.
If you still have these issues with a new sd card please report back and get in contact with support@polyend.com and reference this thread.
Hi,
thanks for your tips.
Can i copy everything from the original card to a new card?
Its not possible for me to download the Software from the polyend site because i cannot register my device. This is because another person registered it before i bought the device as a retoure from musicstore. I wanted to register it with the serial in my polyend Account but it is not possible and support does not react. I wrote them two times.
Cheers
Carsten
The device creates a fresh one if you delete it from the device
If you are on a mac, you may have to show hidden files, as the folder is hidden by default.
And just for safety - what exactly is the workspace folder:
It represents a temporary / unsaved state of your current project
It allows you to turn off the device (without saving) and when you turn it back on, you will resume from where you left off
If for some reason this folder gets corrupted, then it can lead to the device not booting properly. Usually deleting this folder helps BUT you will loose any unsaved progress
