Play sometimes freezes while previewing samples. Unit is completely frozen and not usable, a restart is needed.
often
Unable to reproduce. I will keep trying.
So originally I just loaded a sample pack and began making a track before trying to preview more samples in other packs which is when the bug presented itself. On the next project I started I began by previewing samples in various packs before loading anything and the play froze at least 6 times while trying to load individual folders from packs
Just tried again and it froze. Took a few. The sounds are still playing but nothing is moving. Used the steps you described.
Yeah audio was unaffected but everything on screen was frozen and requires a hard restart
I’ve been noticing this since 1.4.0 and also experience it on 1.4.1. My first attempt at capturing this on video was not fruitful. I finally got it this morning. Around 3m30s.
This happens to be as well, has been for a while. I’m not able to reproduce it on specific samples, therefore I suspect this might be a memory leak or something – it happens usually after having previewed many samples.
Yep that is precisely what happened to me!
@here Thank you for reporting this. However, we still can’t reproduce it. I will let you know if there is any progress on this.
One thing I’ve noticed is that it can happen when previewing a longer sample and then trying to preview a different one before the long sample has finished
@bcrane780 Could you attach the specific globalsettings file that is in the Projects Folder? It will give us some insight into the circumstances of the freezing.
I mean the globalsettings file that is in the Projects Folder on your SD card 
uh apparently that file type is not supported in this forum is there a better place i can try sending you a copy of the file?
try zipping it, or email to support@polyend.com
globalSettings.zip (130 Bytes)
ah that did it thank you
Thank you!
@anon80935742 Please do! It will help us a lot.
@here We will do our best to fix this issue, and notify you when it’s ready.
Hello everyone, I have the same problem. With own samples and also with the polyend packages. I already tried the globelsettings file and it doesn’t work. The device just freezes. Is there any news about this?
I can’t really use the device at all at the moment. 
The problem came up again and again, but now nothing works after listening to it 1-2 times.
