Freezing while previewing samples

Bug
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1

Bug Description

Play freezes while previewing samples

Reproduction Steps

  1. begin track and preview samples in sample packs
  2. often paly will freeze when trying to preview samples

Occurrence

often

Found in

  • Version: 1.4.1
  • Build: 1099

Attachments

6 Likes
3

Unable to reproduce. I will keep trying.

4

So originally I just loaded a sample pack and began making a track before trying to preview more samples in other packs which is when the bug presented itself. On the next project I started I began by previewing samples in various packs before loading anything and the play froze at least 6 times while trying to load individual folders from packs

5

Just tried again and it froze. Took a few. The sounds are still playing but nothing is moving. Used the steps you described.

4 Likes
6

Yeah audio was unaffected but everything on screen was frozen and requires a hard restart

8

I’ve been noticing this since 1.4.0 and also experience it on 1.4.1. My first attempt at capturing this on video was not fruitful. I finally got it this morning. Around 3m30s.

1 Like
9

This happens to be as well, has been for a while. I’m not able to reproduce it on specific samples, therefore I suspect this might be a memory leak or something – it happens usually after having previewed many samples.

10

I have this same problem. I tried changing SD cards and I thought that had fixed it but it has been happening more and more now.

11

Yep that is precisely what happened to me!

12

@here Thank you for reporting this. However, we still can’t reproduce it. I will let you know if there is any progress on this.

17

One thing I’ve noticed is that it can happen when previewing a longer sample and then trying to preview a different one before the long sample has finished

22

@bcrane780 Could you attach the specific globalsettings file that is in the Projects Folder? It will give us some insight into the circumstances of the freezing.

23

image
image3024×4032 2.31 MB

Are these the settings you’re looking for?

24

I mean the globalsettings file that is in the Projects Folder on your SD card :slight_smile:

25

uh apparently that file type is not supported in this forum is there a better place i can try sending you a copy of the file?

26

try zipping it, or email to support@polyend.com

2 Likes
27

globalSettings.zip (130 Bytes)

28

ah that did it thank you

3 Likes
29

Thank you! :slight_smile:

30

Should I send mine in too? I’m having the same issue.