Adjustable Settings for Tracker+'s encoder "acceleration curve"

[joseph.murphy]

What is the problem?

Discussed further here:

Encoder issue with Tracker+

I got a Tracker+ a month or so ago. Really excited to use. First thing I noticed is that the encoder/jog wheel was way worse feeling than the OG tracker. At first I thought it was just because the Tracker+'s encoder had a “slippery” material to it, largely caused by the circular grooves on the face of it. I adjusted how I used the encoder by only gripping it on the outside of the encoder. It helped, but I still get big “jumps” when using the encoder. This is most obvious when using the encoder …

User on Reddit discussing this as an issue they thought was so bad they should return their Tracker+:
https://www.reddit.com/r/PolyendTracker/comments/1j986wt/does_your_jog_wheel_jump_values_when_you_turn_it/

Also had a support ticket for this:
KBR-MMPXF-793

The Tracker+ will frequently make large “jumps” if it detects that you have sped up your turning speed of the encoder. This makes it hard to dial in specific values on the Tracker+, as the threshold for when the Tracker+ decides to “jump” is quite finicky and sensitive. It makes the overall experience of using the Tracker+'s encoder far worse than it was in the OG Tracker. Please see the videos linked in the backstage post.

This was not a “feature” on the OG Tracker and thus never an issue on the OG Tracker.

What should this feature achieve?

• Allow users to disable this “acceleration curve” so the Tracker+ behaves similar to the OG Tracker

and/or

• Allow users to adjust the sensitivity of the acceleration curve to make it more usable

Alternatively, the acceleration could be disabled for specific functions. Note selection and adjusting mixer/volume would be good candidates for that imo

Are there any workarounds?

Use the OG Tracker instead of the Tracker+

Any links to related discussions?

Encoder issue with Tracker+

I got a Tracker+ a month or so ago. Really excited to use. First thing I noticed is that the encoder/jog wheel was way worse feeling than the OG tracker. At first I thought it was just because the Tracker+'s encoder had a “slippery” material to it, largely caused by the circular grooves on the face of it. I adjusted how I used the encoder by only gripping it on the outside of the encoder. It helped, but I still get big “jumps” when using the encoder. This is most obvious when using the encoder …

https://www.reddit.com/r/PolyendTracker/comments/1j986wt/does_your_jog_wheel_jump_values_when_you_turn_it/

Support ticket: KBR-MMPXF-793

Any references to other products?

Polyend Tracker