Was [wrongly] told by store supplier that the Play+ is discontinued?

I just wanted to check before I pick one up elsewhere, and if there is confirmation I’m happy to delete this to avoid confusion.

I just tried to pick up a Play+ from a store in the UK, and received an email saying the following

*Re: Polyend Play+ *

We are afraid that we have just received news from our supplier that the item you have ordered has now been discontinued. Unfortunately this means that we will not be able to fulfil your order with us.

I am assuming that this is just that the supplier that they use is no longer placing orders, but I just wanted to see if I had missed some announcement or news about the future of the Play+? I know there is some big firmware coming soon, so my guess is this is some confusion on the supplier side. Just wanted to check before I invest in the hardware!

Well that’s just ackward :joy:

First of all welcome to Backstage @xenobytezero :wave: , glad you could make it.

And to answer your query: no, the Play+ is not discontinued. No idea why that supplier would phrase it like that.

I’ll tag @Mitch here just so you can also get a clear statement from the horses (Polyend’s) mouth :blush:

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Maybe you should also mention, which store you have reference to? [UK is also a big country with many music stores]

Example, if you google “Polyend Play+”, then you see that both Thomann, MusicStore, SuperSound.pl have these in stock.

@Sandroid This was my assumption, just wanted to check!

@gravedraq It was Gear4music, site I have no problems with and used before. Yea I saw it’s still in stock in a few other places, just in case like it was going to be “final stock” or something like that? The problem I have is that I did a trade in of some other gear for store credit, only to find that it was no longer available there. Trying to get the store credit switched for cash to go elsewhere.

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(post deleted by author)

Post was flagged 2x by community members as Off-Topic.
Author decided to delete the post afterwards. - @Sandroid

See hidden content

Ey mate! Since Polyend banned my message (it seems they not want to read the truth about this device so I’ve just send you a direct message.)

BTW, in other stores the device seems to be on sale, so I think you don’t need to worry for the discountinuation. (waiting for Polyend to confirm)

Nobody banned this users message, it was reported by the community as Off-Topic (again).
A direct discussion with the user in the general chat has cleared this misconception up. - @Sandroid

Hi, no we aren’t discountinuing Play+, sometimes stores get confused between “out of stock” and “discontinued” - I don’t know why but it happens, just waiting on parts to build more now.

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Thanks for the responses. Happy for this thread to be completely deleted so that it doesn’t cause confusion/panic/disruption. Looking forward to playing with my Play+!

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I’ve taken the liberty of adding “wrongly” to the post title, so people just skimming the topic list will understand that it’s not true :slight_smile:

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Good plan!

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