Touch encoders stop responding after long sessions

Bug Description

During jam sessions using samples and synths the touch sensitive encoders stop responding to touch, and the screen only changes to the selected item when the encoder itself is rotated to change a parameter.

Reproduction Steps

This does not always happen and I have not noticed a pattern to reproduce it yet.

Occurrence

Sometimes

Found in

Version 1.0.1

Hello @pandigital, would it be possible to upload or share a zip file from the project that it happened with, so we can investigate it?

Sure @Hans
Next time it happens I will save the file and share it here

1 Like

Similar (same?) thing happened to me. Knobs wouldn’t respond to touch. I switched to audio tracks and the knobs responded to touch. Switched back to synth/midi tracks and the knobs responded to touch again.

Latest firmware

i’ve actually encountered this yesterday as well. after a prolonged session, the knobs on the MIDI/Synth side, wouldn’t change parameters anymore. Same as you - switching back to Samples and back to MIDI/Synth fixed the issue. I have yet to figure out how to cause this, or if this is just a weirdo bug that happens after extensive time of using during one session. During this session i did edit all 3 synths, so maybe it’s related to heavy menu-diving?

knobs stopped responding to touch here too
knob double tap = Off/On does not change this.
latest firmware

not a long session
some samples some synths

Hi all @here, does anyone have clear reproduction of the problem? Is it still happening? We haven’t been able to reproduce it ourselves, but plan some fixes in knob sensitivity area for the next update. We will keep you informed when those are ready so you can try if this problem is related. Thanks for your reports and support!

Heya folks, checking in again, to see if anyone managed to reproduce this reliably?
I’ve had no luck so far.

I’ll set a timer on this topic for two weeks. If it closes, we can always open a new report if anyone finds a way to make it repeatable.

Hope everyone is ok with that? :hugs:

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