Sd Card Polyend Tracker

It’s not possible!
Every time I move or probably a wrong midi message arrives, or I touch the SD Card, when I turn it back on it doesn’t recognize the memory card.
It’s not fair!!

Hey @teazrecords sorry to hear that you are having issues.
SD Cards can be very fickle at times. Here‘s some common steps to find out what‘s going on:

  • Have you tried a different SD Card?
  • Have you tried powering the device differently (from a powerbank, computer, mobile phone charger)?

If you tried all of this and you still have issues, please contact customer support, as that would indicate that there is something wrong with the device.

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Honestly, this is not the first time this has happened. It is not fair to not be able to be sure that a machine works, especially if the defect does not depend on the person using it.