Polyend Tracker Mini as USB audio interface not working

Tracker
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1

Is anyone able to use their Polyend Tracker Mini as an audio interface in Windows with Ableton? I’ve downloaded ASIO4ALL and Ableton/PC is still not recognizing the Mini??

2

That should actually work, but there are a couple things to look out for:

  • Are you connecting the Tracker Mini directly to your PC or via Hub?
    • Officially you should have it connected directly to the computer without a Hub
  • Is your computer running on AMD or Intel?
    • If it is AMD, sometimes a Hub actually helps mitigate connection issues. More Info here.
  • Does the Tracker actually show up in the ASIO4ALL Window?
    • If yes, make sure the sample rate is set to 44.1kHz:
    • If you got multiple devices enabled, make sure the sample rate and buffersize is the same for all devices.
    • There’s a couple topics around this, maybe you’ll find some good info there as well.
    • You can check out topics about ASIO4ALL and Play+ as well, since the way they connect to the computer are exactly the same.

Let’s continue to try and troubleshoot this once we’ve gone through the list above :blush:

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3

Thank you kindly,

  • I’m connected directly using the supplied Tracker mini USB C cable
  • Running 13th Gen Intel(R) Core™ i7-1355U 1.70 GHz Intel

Tracker is not showing up in the ASIO4ALL window as a selectable option

Sample rate is set to 44.1kHz
I do not have multiple devices enabled
Will read up on the other topics linked

4

Hmm… have you checked in the Device Manager if the Tracker shows up?
It should show up under the Sound, video and game controllers section:

image

In your case (an Intel based machine) a direct connection to the computer should be fine, even with the supplied cable. But in order to rule out any issues with the cable, do you have a USB-C to USB-C or another USB-A to USB-C cable you could test with?

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5

Progress being made. I had not gone into SYSTEM / SOUNDS in windows and “allowed” the Tracker Mini as an allowable device.

I can see the audio running through Ableton tracks now, but have no output through my speakers in my laptop.

6

It works!

I had to enable the correct output in ASiO4ALL window to the Realtek speakers. I’m multitrack recording and monitoring. Thanks.

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7

Awesome :partying_face: . Happy to hear it works now! Hope you have lots of fun!

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