Polyend Press output issue

In Stereo mode my left output is higher than right output. I’m wondering if I have a defective unit. I’ve tried different cables as well and still the same issue. What do you guys think?

We think that we need a video, to understand what you are doing and how

Output instrument?
Input recorder?

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This sounds to me for sure like an issue with the unit. :thinking:
Does it happen in bypass as well or only when it‘s active?

If i were you i‘d get in contact with customer support about this.

If you can - it’s probably a good idea to provide them with some audio example or video that showcases the issue. Maybe an example of the tone you are sending in Pre-Press and what it sounds like Post-Press.

Feel free to share it here as well, then you can point support to it too.

Hope it gets sorted out quickly :hugs:

It does not happen when bypassed

I will upload a vid tomorrow

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Ok, it was all my negligence! There was nothing wrong with the Press. I was using TRS to dual mono cables thinking that should work. I ended up buying 2 stereo splitter adapters and running TRS cables from them and now all levels are fine.

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Awesome! Glad to hear everything is fine. Now go forth and press that sound! :party:

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