Hello after upgrading to 1.6 the 15th pad on the first row is now always purple. I wonder if it is a hardware issue or a FW issue. Could anyone please send me the 1.5 FW? I don’t have it anymore.
1 Like
Hey @acaposotta, still need help with this? 
1 Like
No thanks solved. It was a faulty led, hardware issue.
1 Like
Hello, I’m having the same issue here, one of the pads is always in purple, it doesn’t change color anymore. This happened after the last update, is this caused by a faulty LED or can it be fixed by other means? I have the original Play BTW.
Same here. I have a dead led on the first pad, and a pink led on the 9th pad. This is on the polyend play 1st gen
Is this somehow fixable?
It is an issue that shows up now and then. My OG has the Purple light in the bottom left corner. I look at it as a tattoo 
If anyone has this issue and would like to seek avenues to fix it, I’d suggest contacting support as I believe it is not something we could help with here unfortunately. Link is below. Hope it works out 