New Tracker Mini - White Screen on Power Up

Frustrating, brand new Tracker Mini shows only a blank white screen on power up. Tried emergency flash of firmware with 1.0.0 and 1.1 but still did not fix the issue. Also tried formatting the SD card. I have reached out to support, but was wondering if anyone else has encountered this. My search of the forum did not return anything on it.

Thanks.

Indeed i haven’t heard anything similar yet either. But i’ve seen this before on other devices.
May just be a faulty or loose ribbon cable for the screen.