Main encoder malfunction

[Sandroid]

Hey @darioleicach, welcome to backstage!

Sorry that you are having problems with your Play+.
This behaviour has happened before apparently, and Polyend has offered a tip for this:

@borsuk

after a discussion with the tech crew we realized there are two separate issues.

One, that @austin.pray linked here , when knobs change their values without touching, has a pretty simple explanation and a way to fix it. The faulty encoders may be touching the metal chassis of the Play+.
All you have to do is to try to move them up and down and left/right to bend them a little (carefully ). I had the same issue with my Play+ and it solved it perfectly. I don’t have to set my Knob Double Tap: Off anymore.

I hope that helps