Yeah we don’t know the inner workings of Polyend, however, I don’t agree that these updates would have only seen fruition with the release of all these other products, why release a product in the 1st place if you don’t have the capacity to support or update it during its product cycle.
Synthstrom Audio have supported a single product since 2016, that’s nye on 10 years and that was without until very recently a retail supply chain.
The constant release of new products without any significant improvements to their Play+ or Tracker+ products is affecting customer relations either here or other community forums and their appears to be a lack of trust from what could be potential customers as they witnessed the whole Play+ debacle.
What has been frustrating is the previous request by Polyend themselves for customer features/wishes only to then be told they won’t necessarily be implemented, well why ask? And let’s be honest here, all these companies (not just Polyend) already know what features they plan to add over a products lifecycle due to the ease of firmware updates these days, this is just how things are now, not like the 90’s or 00’s where a product was released when finished and firmware updates were mere bug fixes or quality of life improvements.
I can’t believe that the Tracker Mini update is still in beta and the next update is merely a merge of its two previous betas?
As for Play+, well, as much as I love the device, it’s basically the ugly sister of the product range, the lack of love shown to it since its release is strange, that finger drumming feature that was added
where are the features that people would actually use, like resampling, usb file management, saturation insert, fixed length render, sample synth engine, slicing, recording performance effects, synth editing improvements?
As much as I like the products I own by Polyend and have been an advocate for their innovative devices in conversation, the slow updates and support of the Play+ in particular while constantly releasing new products is a tad frustrating unfortunately.