# Play + Audio Output question

**URL:** <https://backstage.polyend.com/t/play-audio-output-question/16362>\
**Category:** Play\
**Created:** [November 27, 2024, 4:00am UTC](https://backstage.polyend.com/t/play-audio-output-question/16362 "2024-11-27T04:00:13Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Sandroid](https://backstage.polyend.com/user_avatar/backstage.polyend.com/sandroid/32/172_2.png) [@Sandroid](https://backstage.polyend.com/u/Sandroid)\
**Post date:** [November 28, 2024, 7:19pm UTC](https://backstage.polyend.com/t/play-audio-output-question/16362/7 "2024-11-28T19:19:19Z")

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Yeah in the Device Manager it should show up like this at the very least:

 ![image](https://backstage.polyend.com/uploads/default/original/2X/6/6ca4c949778d25255d2c84fe7c5f8974597bbbec.png)

And in the Sound Settings like this:

 ![image](https://backstage.polyend.com/uploads/default/original/2X/4/4b1ccdb60d15bade949a6ddd9ceccd7d3d320851.png)

If that is not the case (especially since you also tried a variety of cables, which should work fine) i would assume there might be something wrong with your device.

Contact either your retailer/reseller or the Polyend [customer support](https://backstage.polyend.com/t/how-to-contact-the-polyend-customer-support/15510) directly.

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