My polyend play crashed on start and now no audio comes out only regular clicks

Hi,I turned on the play and it crashed on start and since no sound comes out of it just a regular clicks… all the functionality seem to be available but there’s no sound coming out… just clicks…
The screen light also follow the clicks ….
Tried to reinstall the firmware from the same micro sd and it didn’t help.
Any advise is welcome….

@cesar Hi there! Welcome to our community!
Thanks for reaching out about this issue.
I’m afraid it looks like a hardware malfunction.
Please fill out an RMA application found here: RMA Application Form - Polyend
I will contact you directly so we can arrange the best solution.

1 Like