# Issues with Tracker Hardware **URL:** \ **Category:** Tracker\ **Created:** [June 22, 2025, 3:51pm UTC](https://backstage.polyend.com/t/issues-with-tracker-hardware/21962 "2025-06-22T15:51:00Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![Patrick](https://backstage.polyend.com/user_avatar/backstage.polyend.com/patrick/32/4898_2.png) [@Patrick](https://backstage.polyend.com/u/Patrick)\ **Post date:** [June 23, 2025, 6:42am UTC](https://backstage.polyend.com/t/issues-with-tracker-hardware/21962/7 "2025-06-23T06:42:11Z")
Sorry that you still have issues. There are several threads where you described the same problem. Here: > [@Sd Card Polyend Tracker](https://backstage.polyend.com/t/sd-card-polyend-tracker/21416): > > It’s not possible! Every time I move or probably a wrong midi message arrives, or I touch the SD Card, when I turn it back on it doesn’t recognize the memory card. It’s not fair!! And here: > [@SD Card and Master Button problems](https://backstage.polyend.com/t/sd-card-and-master-button-problems/17284): > > Bug Description Hello everyone. I have encountered many problems with my Polyend Tracker both Hardware and Software. The Master button gets stuck and does not come up automatically, and after the forced update to firmware 1.9.1 my SD card prevents me from turning on my Tracker. Could you please help me. Thanks in advance, Pippo Steps to Reproduce The Master Button does not work well, it gets stuck. My Polyend does not see the original 16 GB card after the latest update 1.9.1. Occurrence /… That you have eventually pay for a RMA implies that you are not in warranty anymore. When Polyend Support asked you to send the tracker in for repair, they assumed that its a hardware defect. 60€ is very reasonable for a repair outside warranty. You can do two things, send it in as asked and have your tracker repaired and working again or move on. You wont be able to fix it yourself. But i kindly ask you to stop complaining every few months without doing anything.It does not help anybody. Hardware defects can happen, sorry that you encountered this issue but its not a general tracker problem. --- _[View the full topic](https://backstage.polyend.com/t/issues-with-tracker-hardware/21962)._